Thanks to Doug Constant from the Training Ideas Yahoogroups list for these Conflict Management Resources: 

Organizational Behavior Lecture Overheads http://www.st-andrews.ac.uk/academic/management/text/cm/second-yr/2001_02/mn2001ob.htm  

1: Perception 

2: Personality 

3: Motivation: Process Theory 

4: Motivation, Job Satisfaction and Job Design 

5: Individual and Organisational Learning 

6: Organisational Socialisation and Culture 

7: Groups 

8: Teams and Team Building 

9: Stress Management 

10: Interpersonal Power and Authority 

11: Leadership 

12: Leadership in Context 

13: Conflict http://www.st-andrews.ac.uk/academic/management/text/cm/second-yr/2001_02/13Conflict.ppt  

14: Conflict Management http://www.st-andrews.ac.uk/academic/management/text/cm/second-yr/2001_02/14ConflictManagement.ppt  

15: Downsizing 

16: Empowerment 

17: Management Development 

18: Virtual Organisations 

19: Managing Change Part 1 

20: Managing Change Part 2 

Conflict and De Bono's Thinking Tools http://www.cs.toronto.edu/~sme/papers/1992/EKAW92_paper.pdf A Survey of 

Empirical Studies of Conflict 

http://www.cs.toronto.edu/~sme/papers/1993/csrp227.pdf  

Mediation Coaching: A Form Of Conflict Coaching http://www.mediate.com/articles/noble4.cfm  

Co-ordinating Conflicting ViewPoints by Managing Inconsistency http://www.cs.toronto.edu/~sme/papers/1994/AID94_conflict_paper.pdf  

How To Handle Difficult Behavior In The Workplace http://www.mediate.com/articles/belak4.cfm  

Bullying in the workplace: Danger! Bullies at work http://www.channel4.com/health/microsites/H/health/magazine/stress/work_bully.html  

Mapping Cultures-Strategies For Effective Intercultural Negotiations http://www.mediate.com/articles/cdr1.cfm  

Workplace Conflict Survey Results http://conflictdynamics.org/conflictsurvey.shtml  

When the Paper Trail Turns into a Paper Chase http://www.thegrandersongroup.com/front.html  

A Perspective On Difficult People http://www.mediate.com/articles/phillipsB4.cfm  

Managing Work Team Conflict: Assessment and Preventative Strategies http://www.workteams.unt.edu/reports/wagner.html  

Personality and the Team - Value the Person http://www.teambuildinginc.com/article_mbti.htm  

The Value of Listening http://www.mediate.com/articles/noll10.cfm  

Anatomy of a Consistency Check http://www.cs.toronto.edu/~sme/papers/1994/csrp333.pdf 

Courageous Communication http://www.mediate.com/articles/persingerT3.cfm

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